Your IT
Seamlessly Managed by a Partner For Life

Unlocking Business Potential


Our Managed IT Service packages match your exact requirements through flexible, bespoke plans that fit like a glove. Offering proactive server support and environment management, user support on all systems (PC, laptop, Mac), network infrastructure management and maintenance – we provide holistic Managed IT Services.

With a sophisticated NOC (Network Operations Centre) our Remote Monitoring and Management platform, Helpdesk, and integrated network management technologies, we service and support your entire IT environment.

We offer vendor management services, evaluating and negotiating  provision of services (e.g. Internet Service Providers) to secure and maintain the best relationships possible.

Our documentation and reporting platform provides real insights into your IT infrastructure so that you can make the critical business decisions necessary to take your business to the next level.

Shadownet manages your IT needs from A to Z, catering for highly unique business requirements. Our IT support packages are proactive in nature, value driven, and results oriented.
Managed IT Support Plans


/ per user per month
  • The Basics

Essential monitoring for PCs, laptops, and servers

Remote helpdesk support available hourly

Onsite support available hourly


/ per user per month
  • Day to Day

Proactive monitoring for PCs, laptops, and servers

Provides automated software patching and updates

Managed antivirus and antimalware

Remote helpdesk and onsite support available hourly


/ per user per month
Flagship Management


Fully managed turnkey service

Deep monitoring for PCs, laptops, and servers

Managed antivirus and antimalware

Unlimited remote support included

Unlimited onsite support included