Your IT
Seamlessly Managed by a Partner For Life
Shadownet manages your IT needs from A to Z, catering for highly unique business requirements. Our IT support packages are proactive in nature, value driven, and results oriented.
PACKAGES
Managed IT Support Plans

Foundation

R
120
/ per user per month
  • The Basics

Essential monitoring for PCs, laptops, and servers

Remote helpdesk support available hourly

Onsite support available hourly

Elevation

R
205
/ per user per month
  • Day to Day

Proactive monitoring for PCs, laptops, and servers

Provides automated software patching and updates

Managed antivirus and antimalware

Remote helpdesk and onsite support available hourly

Pinnacle

R
555
/ per user per month
Flagship Management

 

Fully managed turnkey service

Deep monitoring for PCs, laptops, and servers

Managed antivirus and antimalware

Unlimited remote support included

Unlimited onsite support included

Our Digital DNA

Who we are

Shadownet Computing is an IT consulting, support & supply company established in 1999. We proudly serve companies of between 15 and 500 users across the main metros of South Africa. We are fanatically focused on providing value, high standards, and creating lasting relationships with clients, thereby unlocking their true potential in business.

Team Shadownet is a passionate, united team of individuals that continuously excels in whatever we set out to do. Our formula for success is that every team member is a top achiever and provides 110% in all that they do, in total harmony with Shadownet’ s vision and culture of excellence. Shadownet is a respected brand name and a feared competitor – we are the managed IT Service Provider authority, the benchmark, the household name.

WE LIVE, SLEEP, EAT, AND BREATHE
Excellence

Passionate about delivering value and quality, we translate your business goals into highly optimised ICT infrastructure solutions. Continuous refinement of our portfolio means we over-deliver on client expectations, which is something we take very seriously.

Infrastructure Design

Whether you are a new start-up brimming with ideas, or the established empire looking for new efficiencies to take your business further, Shadownet’s highly experienced engineers will custom design solutions to propel your business performance beyond imagining. We achieve these results by putting our “secret sauce” gathered over 20 years of industry experience to use. Your infrastructure design will be unique, bespoke, and personify precision and excellence.

Customised Support Plans

Ensuring fixed deliverable outcomes in your business is key to its growth, success, and resilience in any economic climate. Secure the unfair advantage for your business by partnering with Shadownet. We will tailor a support plan to meet with your specific needs, and your exacting standards will be meticulously met. With highly sophisticated management platforms, we are able to wrap our expertise and obsession with excellence around any size and shape of business.

Co-managed IT Services

Existing IT departments are always under pressure to perform, and operational demands often distract them from innovation and optimisation. Partnering with Shadownet is akin to a shot of vital elixir, energy, and revitalisation to the ever critical IT function. We support existing IT departments by injecting the latest industry tech and management ability straight into the heart of your business and build a very tight relationship with the internal IT department.

Make The Switch To Shadownet Now

You are one click away from IT excellence.
.

Our Services

Our Obsession. Your Advantage.
We are masters in
Managed IT Services
Cloud Solutions
Networking
VoIP
Server Solutions
Security

Managed IT Services

  • Onsite and Remote Support
  • Server and Desktop Support
  • Backup Solutions (Onsite, Cloud, Hybrid)
  • Managed Security
  • Network Monitoring and Administration
  • Outsourced IT Services

Cloud Solutions

  • Cloud Backup
  • Virtual Infrastructure / Servers
  • Hosted Mail
  • Hosted Applications
  • Storage
  • Microsoft Office 365

Networking

  • Network Infastructure Design
  • Network Cabling (Ethernet and Fibre)
  • Server Room Design and Installation
  • Wide Area Networking
  • VPN Solutions
  • Wireless Networks

VoIP

  • On Premise and Hosted PABX Solutions
  • Branch Office Connectivity
  • Call Centres
  • Remote Worker Solutions
  • Slash telephony costs

Server Solutions

  • Virtualization
  • Administration
  • Design and Spec’ing
  • Support
  • Physical Servers
  • Cloud Hosted Servers

Security

  • Managed Antivirus and Antimalware
  • Security Information and Event Management
  • Firewalls
  • Endpoint Security
  • Advanced Threat Detection
  • Bespoke Security Strategies
.

Portfolio of Clients

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Testimonials

testimonials

What people are
saying about Shadownet

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Why Choose Us

Your Business Benefits by Partnering With Shadownet in the Following Ways

Avoid Mistakes
Leveraging our experience of over 20 years in the industry gets you results.
Lightning Fast Support
No matter where you are. Remote and onsite support anywhere, any time.
Cost Reduction
Our bite sized options ensure you pay for what you use and no more.
Leading Intelligence
Proactive monitoring means we fix problems before you know about them.
Deep Trust
We earn our way into trusted advisor status – we have your back, always.

Make The Switch to Shadownet Now

You are one click away from IT excellence.
Find out about Shadownet’s customised support plans and how we can radically transform your business performance.

GET IN TOUCH
Send Us a Message